Comps & Players Clubs, Gambling

Total Rewards Overview

(UPDATED NOVEMBER 11, 2017)
The Caesars Entertainment Total Rewards players club revamped a few things at the start of 2016. I mentioned most of them in previous posts, but thought it would be good to have everything in one post and include the basics, too. Here it is.

In Las Vegas, the Total Rewards card is the players club card for Bally’s, Caesars Palace, Cromwell, Flamingo, Harrah’s, Paris, Planet Hollywood, The LINQ, and Rio.  The Total Rewards card is also used at other Caesars owned casinos across the country. Full a full list visit the Total Rewards casino locator website.  You can sign up for the card online or visit the Total Rewards desk at the casino.

When you play and use your Total Rewards card, you earn 2 types of points or credits.  You earn Tier Credits, which advance your tier level. You also earn Reward Credits, which are your comps.

Tier Credits and Reward Credits are earned at the same rate of 1 credit per $5 of coin in on a slot machine and 1 credit per $10 of coin in on a video poker machine. Credits for table games will vary with your average bet size, playing time, the specific table game and, in some cases, the perceived skill level of the player.
Total Rewards also lets you earn Tier Credits and Rewards Credits for dining, shopping and room charges at Caesars owned properties.
You earn 1 Reward Credit per $1 spent and 1 Tier Credit per $1 spent.

A Reward Credit is equal to 1 cent in comps. 100 Reward Credits = $1.00 of comp value. Those Reward Credits can be used to ‘pay with points’ at participating stores, restaurants and bars or can be used towards room charges at Caesars owned resorts.  Rewards Credits can be stored or banked indefinitely, but if your account is inactive for 6 months, the credits will expire and be forfeited.  When you log in to the My TR site, it will show you  your current Reward Credit balance as well as when they expire.

On January 1st, 2013 Total Rewards started a Tier Credit Bonuses program which gives you additional Tier Credits for earning certain amounts of Tier Credits in a single casino/gaming day (typically a 24 hour period between 6:00am one day and 5:59am the following morning)

  • If you earn 500 Tier Credits in one day, you receive 125 bonus Tier Credits
  • If you earn 1000 Tier Credits in one day, you receive 1000 bonus Tier Credits
  • If you earn 2500 Tier Credits in one day, you receive 5000 bonus Tier Credits
  • If you earn 5000 Tier Credits in one day, you receive 10,000 bonus Tier Credits
    Only the highest bonus achieved is awarded.
    Earning 2500 Tier Credits plus the 5000 bonus Tier Credits is enough to give you Platinum status in a single day. Earning  5000 Tier Credits plus the 10,000 bonus Tier Credits is enough to give you Diamond status in a single day

For more information on the bonuses, visit the Total Rewards site.

The Tier Credits are only used to determine your tier level. There are 4 tiers in the Total Rewards program: Gold, Platinum, Diamond and Seven Star.
Higher tiers have automatic benefits. It is typical for players at higher tiers to receive comped rooms and freeplay offers, but those are based upon their rated play and are not tied to their Tier status. Tier Credits reset on January 1st, every year. Tier status is good from the moment you achieve it, through the rest of that year and the next year until January   31st of the following year (This is a change for 2016). If you earn Platinum status in February 2016, it will be good for the rest of 2016, all of 2017, and will expire on January   31st, 2018.

Gold is the base tier. You are Gold when you sign up for the card whether you play or not. Gold card benefits include:

Platinum is the next level up. It requires earning 5000 Tier Credits in a calendar year.
It has the benefits of the Gold card plus:

  • Priority buffet line at most Caesars resorts
  • Platinum check in line at most Caesars resorts
  • 2-for-1 show and entertainment discount; can be used once per month.
  • 15% discount at casino gift shops (the lobby store)
  • 10% discount on Norwegian Cruise Line voyages.
  • Complimentary 2 night stay in the Beach Towers at Atlantis, Paradise Island in The Bahamas

Diamond status requires earning 15,000 Tier Credits in a calendar year.
It has the benefits of the Gold card plus:

  • Priority buffet line
  • Priority cafe seating
  • Priority restaurant reservations
  • Priority taxi and valet service
  • Diamond check in line. This is usually a private side room.
  • Complimentary early check-in and late check-out  when available  (new for 2016)
  • 2 free show tickets per month
  • Diamond Lounge access
  • Upgrade to Diamond rooms or upgraded Diamond hotel floors where available.
  • 20% discount at casino gift shops (the lobby store)
  • 10%  off of Rio’s VooDoo Zipline tickets and advanced line access.
  • 20% discount on Norwegian Cruise Line voyages.
  • Complimentary 4 night stay in the Beach Towers and $100 Freeplay at Atlantis, Paradise Island in The Bahamas
  • $100 celebration dinner
  • Resort Fees are waived (but you still get the amenities like WiFi and fitness center access –  new for 2016)
    • Note: Fitness center access includes spa access at some, but not all resorts. Spa access rate is discounted when not comped. For example, Qua at Caesars Palace is not comped, but it is only $20 for a Diamond day pass (and well worth it).
  • Guaranteed Room with 72 hours notice in Las Vegas & Atlantic City (new for 2016)
  • 15% off  best available advertised rate on rooms and suites
  • Aspiration  Level 1   benefit when you hit 40,000 Tier Credits (4 complimentary nights and $100 folio credit,  5,000 Tier Credits towards your next year’s Tier Score,  4 Anytime High Roller tickets in Las Vegas)
  • Aspiration  Level 2 benefit when you hit 80,000 Tier Credits  (Getaway with 4  complimentary nights and $750 airfare credit,
    Companion Card to share your priority service benefits with a friend,  5,000 Tier Credits towards your next year’s Tier Score,
    4  Happy Half Hour High Roller tickets in Las Vegas)
  • Nightclub access – This is not a formally listed perk, but Diamond status usually gets you VIP access and free entry to clubs like Omnia, VooDoo Lounge,  and Chateau in Las Vegas.

Seven Stars status requires earning 150,000 Tier Credits in a calendar year and then you must be invited to receive Seven Stars status. It has the benefits of the Gold card plus:

  • Priority buffet line
  • Priority cafe seating
  • Priority restaurant reservations
  • Priority taxi and valet service
  • Seven Star check in line. This is usually part of the Diamond Check in or a separate VIP check in lounge.
  • Upgrade to best available room at check-in
  • Complimentary early check-in and late check-out when available (new for 2016)
  • 2 free show tickets per month
  • Diamond Lounge access as well as access to Seven Star Lounges where available.
  • Resort Fees are waived (but you still get the amenities like WiFi and fitness center access – new for 2016)
  • Guaranteed Room with 72 hours notice in Las Vegas & Atlantic City (new for 2016)
  • One complimentary in-room movie per day
  • Annual Getaway
  • Congratulatory voyage with Norwegian Cruise Lines.
  • Complimentary 4 night stay in a Deluxe Ocean Suite and $200 Freeplay at Atlantis, Paradise Island in The Bahamas
  • $500 celebration dinner
  • 25% discount at casino gift shops (the lobby store)
  • 10%  off of Rio’s VooDoo Zipline tickets and advanced line access
  • 30% discount on Norwegian Cruise Line voyages.