myVEGAS Reward Redemption Processes

(updated Sept , 2017)
When myVEGAS launched, the only Rewards available were from MGM/Mlife. That meant the Reward redemption process was fairly consistent. Now that myVEGAS has so many partners, it can get confusing. Here are the Reward redemption processes for each of the myVEGAS partners.

MGM/Mlife Rewards:
This applies to Rewards from Aria, Bellagio, Excalibur, Luxor, Mandalay Bay, MGM Grand, Mirage, Monte Carlo, New York – New York and Vdara in Las Vegas as well as Beau Rivage and  Gold Strike on the Gulf Coast.
For rooms and shows, you will receive an email with the Rewards code and a ‘Click to  Redeem’ link that you will need to use to book your room online. The link should   be http://mlife.com/mgm-web/deeplink/en/v1/myvegas/xxxxxx  (with the xxxxxx at the end being replaced by your redemption code).
For almost all other MGM/Mlife Rewards, go to the Mlife desk and they will put the Reward on your Mlife card. The only exception that I am aware of is the Nine Fine Irishmen Reward where you will be handed a paper comp at the Mlife desk to take to the restaurant.
There is a usage limit of 3 MGM Rewards per rolling 30 day period.   Most Rewards are limited to one of each particular Reward per myVEGAS account. You are only permitted to have one Comp Room Reward in your ‘wallet’ at a time.   You can have a  Discount Room and Comp Room  Reward at the same time. You can also purchase multiple  Discount Room Rewards.
Read the fine print for your specific Reward.
Combining reservations:
For a $5-15 fee you can call the MGM reward redemption line at 855.881.6074  and alter your booking reservation — for example, if you and another player are traveling together and each redeeming a room night reward and would like to merge your reservation to avoid switching rooms and/or checking in and out between nights.

Circus Circus:
Circus Circus is an MGM property, but it is not part of the Mlife players club. You need to be a member of the Circus Players Club to use these Rewards. For rooms you will receive a Reward code and a phone number to call to make your reservation.  For all other Circus Circus Rewards, go to the Circus Players Club desk desk and they will put the reward on your card.
Circus Circus Rewards count towards your 3 in 30 Day MGM Rewards limit.

House of Blues:
Go to the House of Blues  Store with your Reward code. They will give you a voucher to use at the restaurant or club.
There are no usage limits on House of Blues  Rewards, but you are only allowed one of each particular Reward per myVEGAS account.

Monorail:
Take the Reward code to a Monorail Customer Service Kiosk where they will give you your Monorail pass.
There are no usage limitations on Monorail Rewards. You can get up to 4 of each Reward per myVEGAS account.

Hexx (formerly the Sugar Factory):
Present the code at the store.
There are no usage limits on HEXX Chocolate and Confections Rewards, but you are only allowed one of each  specific Reward per myVEGAS account.

Wolfgang Puck:
Call the number provided in your confirmation email to make your reservation.  When you arrive for your reservation, let the host     know that you are redeeming your Reward and give them the confirmation code..
There are no usage limits on Wolfgang Puck Rewards, but you are only allowed one of each  specific Reward per myVEGAS account.

The Hippodrome Casino:
For shows, you will receive a Reward code and a phone number to call. For everything else, take your Reward code to the Hippodrome reception  desk.

Royal Caribbean:
You will receive a Reward code and a phone number to call. Rewards are only good towards new bookings. RCL Rewards are limited to 2 per 180 days

The Smith Center:
You will receive a Reward code and a phone number to call.

The Borgata (Atlantic City):
For shows, formal dining and room-related Rewards,  you will receive a confirmation   code and a phone number to call. For all other Rewards, take your confirmation code to the MyBorgata desk.

Maverick Helicopters:
For tours, you will need to call 702-851-2535 with your Reward code. For photo and merchandise discounts, present your confirmation email at the gifts shop.

Gray Line Tours:
You will receive a Reward code and a phone number to call.

Top Golf:
Present printed confirmation email when  making purchase.

Uniquely Vegas:
Process varies but for most Rewards, take your confirmation code to the box office or gift shop. Some tours require calling with your code.

Uniquely Aussie:
Process varies but for most Rewards, take your confirmation code to the box office or gift shop. Some tours require calling with your code.

Uniquely Cali:
Process varies but for most Rewards, take your confirmation code to the box office or gift shop. Some tours require calling with your code.

Norwegian Cruise Lines:
You will receive a Reward code and a phone number to call.

Departure Lounge:
Traveler must contact travel operator.  More detailed information will be provided after you purchase the Reward.

Station Casinos Rewards: (NO LONGER PARTICIPATING)

Allegiant Air:  (NO LONGER PARTICIPATING)

LV Motor Speedway Rewards:   (NO LONGER PARTICIPATING)

154 thoughts on “myVEGAS Reward Redemption Processes”

  1. Hi Mark,
    When calling their number for booking, do I call them before redeeming the online link or after? I plan to use one comp night from my wife’s account, pay for one night and two comp nights from my account in that order. I just want that to go smoothly. Thanks for you help.

    1. Also, is there a way to avoid calling and save the fee by merging the booking at check-in. I remember doing that 3 yrs ago but I think all 3 comp nights were under my name.
      Thanks

      1. Hi.
        A lot has changed in the past 3 years. You can still ask for them to be combined when you check in, but there is no guarantee that you won’t have to check-in/check-out/switch rooms for each reservation.
        While I am not a fan of the fee, it ultimately comes down to this. Is it worth it to know that the reservations have been combined? If it is nice, but not critical, I’d ask about it when checking in (with the full understanding that they may tell you no). If having to switch room will ruin or interfere with your plans, I’d go ahead an give them a call.

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